Returns & Exchanges

You may return an item if it is defective or damaged in shipping. Please email us here and we will be happy to send a replacement at no cost. You must include 3 pictures of the damage: info@katzwers.com

Lost in the mail?

For packages lost in transit, all claims must be submitted no later than 3 weeks after the estimated delivery date. But no worries! We’ll cover the costs of reprinting and shipping a replacement order for you.